When Jiffy.ai bequeathed Rosiejet
January 16, 2020
At Jiffy.ai, we believe bots are to become a key part of the digital architecture in the foreseeable enterprise future. Bots empower businesses with an AI-powered intelligent and integrated automation platform to solve their complex business problems. They help you get insights into your customer needs, while at the same time improve your operational and business efficiency.
The services industry demands and requires a smart bot to handle the information that comes in and sometimes repetitive and redundant tasks that can be quickly automated. Banking, Retail, Insurance, Food, and Travel – these are places where bots are here to conquer! and definitely the airlines space.
Jiffy.ai’s client, one of the leading low-cost airlines in the world recently collaborated with it on key initiatives to build its automation platform. Right from testing its inflight chargebacks, to group order bookings to payroll audits and other such activities, Jiffy – in its client place bequeathed a new name by its owner- ROSIEJET, a friendly bot that works not just harder but smarter.
Just as the client mission mentions -reliable customer service-connected to people and therefore reliable low-cost air travel, Rosie sounds like the perfect solution to this.
Rosie helps in automating Inflight Chargebacks, which will now allow the chargeback agents more time to resolve dispute chargebacks where the client has the opportunity to recover funds and spend more time on other value-added research projects. The RPA solution implemented will replace the current manual process.
Jiffy.ai is happy to have partnered with this leading client and collaborated in setting up Rosiejet to run independently. #Jiffyluv is real and leveraging this relationship in the customer service journey is an absolute reality!
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