We are very proud to be named a gold medalist and to claim the #2 provider spot overall in the SoftwareReviews 2020 Robotic Process Automation Data Quadrant Report. The report studies over 40+ parameters across three main dimensions, including product features, vendor capabilities, and the relationship clients have with their software vendor.
A division of Info-Tech Research Group, SoftwareReviews recognizes outstanding vendors in the technology marketplace as evaluated by their users annually. The report is unique because it studies not just internal and operation parameters but also client sentiment around the product. JIFFY.ai ranks consistently high on customer satisfaction, product support, and more.
We are incredibly grateful to our customers for sharing their experiences and reviews, which helped us rank #1 in the Emotional Footprint scoring where we achieved a Positive Net Emotional Footprint of 97%.
“Selecting top software vendors is becoming an increasingly transparent and data led process” says David Piazza, President of SoftwareReviews. “SoftwareReviews Data Quadrant provides a total view of the performance of a software vendor, from core features and capabilities to the important client-vendor relationship, what we call the Emotional Footprint. Vendors who have the strongest Net Emotional Footprint in the category demonstrate they have been successful at building strong relationships with their customers.”
Client sentiment is fundamental to us and we thank everyone who has invested time and effort in providing their feedback.
At JIFFY.ai, we believe automation accelerates innovation and we have the singular vision of putting the power of automation in business users’ hands. Our product strategy and roadmap are driven by this philosophy, which has helped to drive our first-place ranking in categories such as Native AI and Automation Apps and our second place ranking in business-level parameters such as Product Strategy and Rate of Improvement.
I would also like to highlight the Automation Apps Differentiating Feature category of the report where JIFFY.ai outranks all competition. Our HyperApps are focused on end-to-end automation of complex business processes and on making these automations quick to implement, resilient, and easy to maintain. We uniquely combine business process management, cognitive automation, and low code/no code development into a single platform to achieve lower total cost of ownership for our customers. To be ranked first on this parameter is exciting and reinforces our strategic leadership in this area of enterprise automation.
With much gratitude and appreciation to our clients and to the JIFFY.ai team, we look forward to continuing the work of helping our clients innovate through automation. Please find the full copy of the SoftwareReviews report here. https://jiffy.ai/resources/reports/rpa-softwarereviews/