The employee onboarding process plays a critical role in a new hire's success and longevity within the organization. A good onboarding experience is even more important for remote employees, since they do not have as many opportunities to organically integrate into the company processes and culture.
A leading global professional services firm was struggling with high new hire processing time, especially during peak onboarding seasons. They were dependent on traditional manual onboarding processes carried out by their HR, IT and facilities teams, to recruit their clients’ contract resources This made the process clunky.