Banks and Credit Union

Banks & Credit Unions

Fast-track your digital transformation's AI-powered composable enterprise platform and HyperApps, purpose-built for financial services, deliver delightful digital experiences for customers, intelligent automation that drives operational efficiency, and effective risk and compliance management.

Banking Automation with AI - Move beyond RPA in Banking


So many customer touchpoints and cumbersome external integrations! How do you create a seamless customer experience when all these are disjointed, processes are manual and error-prone, and workflows are slow?

Solution’s pre-built intelligent applications help you to simplify operational processes and workflows end-to-end – from onboarding to servicing – so you can reallocate time spent on repetitive tasks to building customer relationships.

Jon Hendry

" We care deeply about optimizing our clients' financial health, and to that end, our goal was to unify their experience across multiple business and product lines, to ensure they have unhindered access to all of the services they need.'s AI-powered platform enabled us to integrate all of our core applications and deliver an innovative and delightful client experience, quickly and easily. "

Jon Hendry, EVP and Chief Technology Officer

Our Product Offerings

Unified Consumer Onboarding

Craft an unforgettable first impression with AI

Onboarding is the first step of your consumer interaction journey—a pivotal moment where every detail matters. However, traditional onboarding approaches frequently miss the mark, stifling your potential for growth and revenue. Despite their hefty price tags, legacy systems and processes frequently result in subpar experiences.

Top 6 Onboarding Challenges
Download infographic

Transform the onboarding journey from start to finish's Unified Onboarding HyperApp streamlines the entire process across a myriad of services. From deposits to loans, mortgages to cards, small businesses to large enterprises, and beyond, our HyperApp ensures a lightning-fast, flawless process from sign-up to product activation. It ensures personalized and positive interactions for retail consumers and commercial/corporate clients alike, so they can enjoy a seamless and delightful journey all through. The guided self-service tools empower users, reducing the need for extensive customer support, and leaving them with a stellar first impression of your brand.

50% Increase in conversion rate
< 3 Min End-to-end Straight-through Processing
> 30% Onboarding cost savings
< 8 Weeks To go live
AI for Onboarding Excellence: How to Make a Stellar First Impression
Download brochure
Address change

Tailored Experiences,
Every Time

Offer a modern, flexible, and 100% personalized user experience, ensuring each interaction caters to the individual preferences of your consumers.

Wire transfers

Streamlined Straight-Through Workflows

Bid farewell to workflow silos and bottlenecks, paving the way for a smoother, more efficient onboarding process.

Card travel notifications

AI-Powered Document Extraction

Leverage the capabilities of AI for document extraction, simplifying data capture and enhancing accuracy throughout onboarding.

Beneficiary updates

Effortless eSign

Cut down on paperwork and enhance efficiency by seamlessly integrating eSignatures into the onboarding journey.

Life status change

Dynamic AI-Driven

Build a dynamic ecosystem with AI-powered integrations, ensuring your onboarding process stays ahead in an ever-changing landscape.

Decedent processing

Real-Time KYC and ID Verification

Stay compliant and secure with real-time KYC and ID verification, offering peace of mind throughout the onboarding experience.

Decedent processing

Intelligent Insights for
Next-Best Actions

Equip your team with intelligent insights and next-best actions, facilitating better decision-making at every step. Identify and hand over cross-sell and upsell opportunities effortlessly.

Decedent processing

Batch Onboarding
with ETL

Experience the power of transformative Extract, Transform, Load (ETL) processes, enabling efficient batch onboarding for heightened productivity.

Make the switch to our unified onboarding solution today.

Account Servicing

Make every customer interaction successful

Customers communicate with you in different ways -– chat, online, text, phone, or in person, at your branch -– and expect a seamless experience so they can get on with their day. automates all the front, middle and back-end account servicing processes from start to finish, while reducing administrative and support costs that eat away at your margins. So, you can be more responsive to customer needs.

Address change

Address change

Streamline change requests, validate documents, and ensure that relevant account changes are completed in real time – no manual work required.

Wire transfers

Wire transfers

Make wire transfers faster and highly secure using a smarter, intuitive UI. Automate transfer workflows to ensure hassle-free transactions.

Card travel notifications

Card travel notifications

Customers traveling? Receive notifications and update account settings almost instantly to remove barriers to account access.

Beneficiary updates

Beneficiary updates

Enable customers to update account beneficiaries in a few clicks through their channel of choice, with minimal errors.

Life status change

Life status change

Reflect life status change requests on customer accounts faster – with all the necessary documentation and approvals.

Decedent processing

Decedent processing

Process deceased holders’ accounts through automated beneficiary authentication, proof validations, and all associated steps.

Customer Engagement

Elevate customer experience to the next level

Strengthen customer relationships with automated marketing campaigns, content delivery and outreach. Pick our pre-built HyperApps or build your own intelligent applications using our integrated platform - empowers you to boost revenue, reduce churn, and maximize customer lifecycle value.

Alerus Screen 1
Alerus Screen 2
Alerus Screen 3
Alerus Screen 4
Consolidated customer views

Consolidated customer views

Provide your customers with a 360-degree view of their relationship with your bank at any point, so they can make informed decisions.

Contextual cross-sells

Contextual cross-sells

Engage with customers across all channels, gather customer insights, anticipate their needs, and offer products they’re likely to buy.

Timely customer insights

Timely customer insights

Create tailored marketing messages for the right customers at the right time based on insights, so they can find the right products easily. Autonomous Enterprise Platform

Build your own perspective into the digital transformation of customer experience, in a jiffy. Contact us to learn more.

Fireside Chat Session Recording

The Impact of AI-Powered Solutions in Banking.

The Advantage

We speak your language

Clients love working with our automation experts who have rich Banking industry experience.

We understand your challenges

Our pre-packaged automation applications solve the industry’s most pressing challenges.

We fast-track your transformation

Modular and easy to deploy, our full-stack, extendable no-code automation platform delivers rapid ROI.

We’ve got you covered is pre-integrated with CRM, banking, mortgage, cards, wealth, loan and treasury systems.


Request a demo

By submitting, you agree to receive communications from You may unsubscribe at any time. Your use of this website is subject to the Terms of Use and Privacy Policy.

Trusted by leading companies like yours