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Harnessing Digital Transformation for Operational Efficiency in Financial Institutions

Today’s banks, wealth firms, and other financial institutions (FIs) must create seamless, intuitive experiences across all digital channels to retain current customers and attract new ones, particularly among the younger, digitally native generations. According to McKinsey, banks that leverage digital transformation can remove 20-25% of their cost base by streamlining how they process interactions and service accounts. Read this whitepaper to learn how banks and FIs can achieve greater operational efficiency through digital transformation.