How fast can you innovate? How quickly can your business pivot when markets suddenly shift? Your answers depend on how well your company manages digital transformation. Offerings and business processes must be supported by true end-to-end automation in the telecom industry. More than conventional RPA, our platform delivers no code/low code process automations that leverage advanced technologies like telecom RPA, artificial intelligence, machine learning, and natural language processing.
Smart cities, 5G, edge computing, and dynamic industry sectors require advanced end-to-end automation in telecommunications’ digital transformation solutions. High connectivity is the basis for growth, which makes telecoms the lifeblood of every enterprise and each community they serve. Use AUTOMATE to build digital processes that help you predict peak loads, traffic, and preventative maintenance.
A borderless economy and a virtual world demand a proliferation of consumer experiences. Over-the-top apps such as video chat, collaboration tools, and omnichannel customer care from a hybrid workforce makes predictable telecom connectivity more vital than ever. AUTOMATE creates workflows and processes with built-in artificial intelligence, natural language processing and machine learning for advanced RPA in telecom. These advanced technologies keep you in front of problems that can impact your network’s speed and reliability.
Onboarding often requires more than 100 steps, but your customers demand a simple and seamless buyer’s journey. Use AUTOMATE to create digital processes that help service desks and customer care centers improve their performance with better analytics. Automation embedded with advanced AI and machine learning can move your customers through most onboarding and service tasks quickly and correctly. In the meantime, your human service force uses entirely new skill sets to resolve the complex problems that can make or break customer relationships.
Personal connectivity and proliferated IoT devices have made fraud detection and security the next telecom frontier. Create workflows in AUTOMATE that use telecom RPA, AI and machine learning to monitor alarms and events. These advanced technologies support home- and office-based workforces so that you can quickly discover where problems originate, troubleshoot nearly every alert, and stay in front of network issues.
The JIFFY.ai AUTOMATE platform provides end-to-end automation in the Telecom industry to effectively improve
The pressure on telecom networks increased when COVID-19 forced a telecom’s global workforce to work from home. Help desk teams struggled with customer inquiry volumes. JIFFY.ai was the answer to improving their help desk operations and increasing agents’ efficiency by 30%.Read full story